What is UniForum?
UniForum is a multi-year benchmarking program that helps universities assess how administrative and support services are delivered and resourced. It provides insights to support data-driven improvements. For more details, uniforum [at] mcgill.ca (contact the UniForum team).
Why is 9I制作厂免费 participating?
9I制作厂免费 is participating in UniForum to better understand its administrative services, compare them with peer institutions in Canada and globally, and identify areas for improvement. The goal is to enhance efficiency while maintaining or enhancing service quality. For more details, uniforum [at] mcgill.ca (contact the UniForum team).
Which other universities are participating?
UniForum includes 40 universities worldwide, including 12 in Canada: University of Toronto, University of British Columbia, McMaster University, University of Saskatchewan, University of Calgary, Simon Fraser University, York University, University of Alberta, University of Ottawa, Queen鈥檚 University, and Dalhousie University. For more details, uniforum [at] mcgill.ca (contact the UniForum team).
How is the data collected?
Data is gathered through two key processes: the Service Effectiveness Survey, where faculty and staff provide feedback on administrative services, and Activity Data Collection, where designated managers report on how administrative work is distributed. For more details, uniforum [at] mcgill.ca (contact the UniForum team).
Who participates in the collection process?
Faculty and staff provide feedback through the Service Effectiveness Survey, while designated managers (Respondents) complete the Activity Data Collection. If you are unsure of your role, uniforum [at] mcgill.ca (reach out to the UniForum team).
Do faculty and staff need to complete anything for this initiative?
Most faculty and staff will only need to complete the Service Effectiveness Survey when invited. Those involved in Activity Data Collection will be contacted directly. If you are unsure, uniforum [at] mcgill.ca (contact the UniForum team).
How will UniForum results be used at 9I制作厂免费?
9I制作厂免费 will use UniForum data to gain insights into service delivery, identify strengths, and find opportunities for improvement. The focus is on enhancing administrative efficiency while ensuring high-quality support services for the 9I制作厂免费 community. For more information, uniforum [at] mcgill.ca (reach out to the UniForum team).
How to contact the UniForum team?
For any questions or support, please contact the UniForum team at uniforum [at] mcgill.ca (uniforum[at]mcgill[dot]ca).