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Desautels to launch new Master of Management of Finance program in Luxembourg

Published: 2 July 2025

9I制作厂免费 Desautels is partnering with the Chamber of Commerce of Luxembourg on a new Master of Management in Finance. The program will launch in 2026, and will have a blended format that combines...

Minority business owners can benefit from guilt marketing

Published: 4 August 2025

A recent study published in the Journal of Consumer Research found that white consumers with higher levels of 鈥榳hite guilt鈥 were more likely to buy from a Black-owned business than from a white...

Customer service chatbots are everywhere, but people prefer human agents to deal with some issues

Published: 17 September 2025

The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at 9I制作厂免费 Desautels....

MMR students explore retail innovation in Dubai

Published: 16 April 2025

In March 2025, students in the Master of Management in Retailing (MMR) program at 9I制作厂免费 Desautels, took part in a week-long study trip to Dubai, to explore one of the world鈥檚 most dynamic retail...

Tariffs are remaking global supply chains in real time

Published: 28 May 2025

The imposition of tariffs on an ever changing array of products is disrupting global supply chains. Businesses are scrambling to reroute shipments to avoid the hefty fees they could incur as...

Emerging tech can help make business鈥 more resilient

Published: 13 June 2025

Emerging technologies like artificial intelligence have the power to boost business鈥 efficiency, but they can also make an organizations more resilient....

Tariff loophole fuelling Canadian warehouse sector

Published: 26 June 2025

Tariffs drive up prices for businesses, but some companies are finding a creative loophole to avoid some US tariffs. When a company imports a tariffed good, it pays a tariff. But it doesn鈥檛 pay a...

Overuse of credit cards could be contributing to rise in bankruptcies in Quebec

Published: 30 July 2025

More than 34,000 Quebec households filed for insolvency between June 2024 and May 2025. That鈥檚 an increase of almost 5% over the previous year. For Benjamin Croituru, that鈥檚 cause for concern. ...

Despite rapid rise of AI chatbots in customer service, customers prefer human agents

Published: 29 August 2025

If it feels like customer service chatbots are everywhere, it鈥檚 because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...

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