Staff /web-services/taxonomy/term/35/all en Changes to IT Services equipment loans – What you need to know. /web-services/channels/news/changes-it-services-equipment-loans-what-you-need-know-366413 <p>9I’s <b>IT Services equipment loans</b> will be reduced to better reflect current needs and available resources. Starting <b>August 18, 2025</b>, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.</p> <p>This initiative supports efforts to optimize resources and modernize services in line with <a href="/horizon-mcgill-program/">Horizon 9I</a>.</p> <p>During this transition, equipment pick up will continue to be available by appointment.</p> <p><a> </a></p> Thu, 14 Aug 2025 14:36:03 +0000 admin 8280 at /web-services New process for computer equipment purchases / Nouveau processus pour l’achat de matériel informatique /web-services/channels/news/new-process-computer-equipment-purchases-nouveau-processus-pour-lachat-de-materiel-informatique-368825 <p><a href="#francais"><i>La version française suit.</i></a></p> <p> </p> <p>There are important changes to how staff and faculty can purchase computer equipment.</p> Mon, 10 Nov 2025 14:06:04 +0000 admin 8273 at /web-services Service Alert Update: Minerva intermittent access issues have been resolved /web-services/channels/news/service-alert-update-minerva-intermittent-access-issues-have-been-resolved-366422 <p><strong>Update - Thursday, August 14, 2025 - Afternoon:</strong></p> <p>Staff and students can now access Minerva without any issues.</p> <p><strong>Original announcement:</strong></p> <p>Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.</p> Thu, 14 Aug 2025 17:28:29 +0000 admin 8277 at /web-services Update concerning Workday and data security /web-services/channels/news/update-concerning-workday-and-data-security-366490 <p> </p> <p>Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that 9I employees’ personal information and HR related information stored in 9I's Workday system were accessed during this incident.</p> <p>Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.</p> Tue, 19 Aug 2025 20:25:34 +0000 admin 8279 at /web-services Winner announced: Fujifilm hybrid camera - Student Digital Experience Survey /web-services/channels/news/winner-announced-fujifilm-hybrid-camera-student-digital-experience-survey-366529 <p><strong>Congratulations to Shaina Balyasnyy</strong> from the Psychology program (Faculty of Biomedical and Life Sciences) for winning the <strong>Student Digital Experience survey contest</strong> held in Fall 2025.</p> <p>Shaina won a <b>Fujifilm Instax mini Evo instant camera (film included). </b>Thank you to everyone who entered!</p> Thu, 23 Oct 2025 17:38:52 +0000 admin 8274 at /web-services New lock screen image on 9I-managed computers /web-services/channels/news/new-lock-screen-image-mcgill-managed-computers-367563 <p>French follows...</p> <p>We are excited to announce a new look coming to the <strong>Windows lock screen</strong> on computers managed by IT Customer Services (ICS).</p> Thu, 11 Sep 2025 15:07:11 +0000 admin 8276 at /web-services Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites /web-services/channels/news/phishing-alert-fake-file-sharing-phishing-campaign-directing-fake-portal-sites-368640 <p>A phishing email is circulating among the 9I community. See <u>details below</u>. If you receive it, please <b>do not interact with it</b>.</p> <p><b>If you have already interacted with this email (such as clicking a link or submitting personal information, including your 9I password):</b></p> Wed, 29 Oct 2025 16:30:22 +0000 admin 8278 at /web-services The IT statistics and project dashboard are now available! /web-services/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the 9I community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p> Mon, 02 Jun 2025 18:00:36 +0000 admin 8282 at /web-services The brand new “It Takes All of Us” course completion Award! /web-services/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> Wed, 23 Jul 2025 19:39:38 +0000 admin 8281 at /web-services Report suspicious emails from your 9I Inbox /web-services/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p> Thu, 11 Sep 2025 17:06:47 +0000 admin 8275 at /web-services GEN 300 - Banner Introduction /web-services/channels/event/gen-300-banner-introduction-352475 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Mon, 06 Nov 2023 13:59:23 +0000 admin 8271 at /web-services Introduction to Bookings /web-services/channels/event/introduction-bookings-360939 <p class="note"><strong>NOTE:</strong> This course will be held remotely, via MS Teams. You will be provided information on how to attend once you register.</p> Tue, 05 Nov 2024 17:26:21 +0000 admin 8270 at /web-services WMS 301 - Site Management Training /web-services/channels/event/wms-301-site-management-training-365328 <p class="note"><strong>NOTE:</strong> This course will be held remotely. You will be provided information on how to attend once you register.<br /> <br /></p> Thu, 08 May 2025 15:18:11 +0000 admin 8272 at /web-services WS-102 Designing great digital experiences /web-services/channels/event/ws-102-designing-great-digital-experiences-367852 Course Description Thu, 18 Sep 2025 15:38:24 +0000 daniel.zhang@mcgill.ca 7919 at /web-services Web Services year-end presentation (virtual) /web-services/channels/event/web-services-year-end-presentation-virtual-368651 <p>Working on a website at 9I? Join us for the latest updates and tips about everything web, from WMS migration news to practical guidance for improving your site.</p> Wed, 29 Oct 2025 20:14:36 +0000 charly.blais@mcgill.ca 8203 at /web-services