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Note: This is the 2024鈥�2025 eCalendar. Current program and course information is now found in the 9I制作厂免费 Course Catalogue at .

CPAG 300 Lean Operational Practices in Public Services (3 credits)

Offered by: Administration & Governance (School of Continuing Studies)

Overview

CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.

Terms: Winter 2025, Summer 2025

Instructors: Therrien, Serge (Winter) Gauthier, Louis-Charles (Summer)

  • This course will be held on June 13, 14, 15, 16, 17, and 18.

  • Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.

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