Students

Banner and Minerva downtime - November 22nd 8:00AM to November 23rd, 11:59PM

stephane.boivin@mcgill.ca — Thu, 06 Nov 2025 20:59:55 +0000

Banner and Minerva will be unavailable for maintenance between November 22nd 8:00AM to November 23rd, 11:59PM.

Please consult the Minerva/Banner downtime schedule here.

Internet Firewall upgrade: Saturday, Nov. 15

james.c.martin@mcgill.ca — Mon, 10 Nov 2025 22:30:19 +0000

IT Services will be upgrading 9I��’s Internet firewall on Saturday, Nov.15, 2025. As a result of this necessary upgrade, there is a possibility that on-campus users may be temporarily unable to access the Internet for a brief period between 6:00-6:30 a.m. Some 9I�� online services may also be temporarily unavailable during this same period.

Planned downtime for myThesis and Clockwork - November 15, 2025, from 12:00 pm-5:00 pm

stephane.boivin@mcgill.ca — Mon, 10 Nov 2025 18:29:54 +0000

As part of a scheduled downtime, access to the applications indicated below will be limited for the following period:

📅 Date: Saturday, November 15th

⏰ Time: 12 pm to 5 pm

myThesis: The application will be unavailable for all users, for the duration of the downtime.

Office 365 Forms and Surveys

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 19:03:38 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

Report suspicious emails from your 9I�� Inbox

stephane.boivin@mcgill.ca — Mon, 14 Jul 2025 14:20:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Secure version of Microsoft Copilot available to 9I�� community!

jessica.jones2@mcgill.ca — Thu, 27 Jun 2024 18:01:49 +0000

9I�� offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with the Microsoft Copilot AI chatbot, you can:

Service Alert Update: Minerva intermittent access issues have been resolved

paul.espinosa@mcgill.ca — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

The brand new “It Takes All of Us” course completion Award!

stephane.boivin@mcgill.ca — Wed, 23 Jul 2025 19:38:05 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

The IT statistics and project dashboard are now available!

stephane.boivin@mcgill.ca — Mon, 02 Jun 2025 17:49:08 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the 9I�� community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

LTL 13 - MS Booking

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 18:59:39 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

LTL 13 - MS Booking

uma.viswanathan@mcgill.ca — Wed, 22 Jun 2022 19:24:37 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

Creating accessible documents in Microsoft 365

andrew.collier@mcgill.ca — Thu, 14 Mar 2024 17:48:24 +0000

NOTE: This course will be held remotely via MS Teams. You will be provided information on how to attend once you register.

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

jessica.jones2@mcgill.ca — Thu, 28 Mar 2024 19:54:23 +0000

As 9I��’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the 9I�� community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2024 IT Services Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

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Have you spotted these clues in your 9I�� email?

james.c.martin@mcgill.ca — Mon, 20 Jan 2025 21:46:13 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your 9I�� email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Students

Banner and Minerva downtime - November 22nd 8:00AM to November 23rd, 11:59PM

Internet Firewall upgrade: Saturday, Nov. 15

Planned downtime for myThesis and Clockwork - November 15, 2025, from 12:00 pm-5:00 pm

Office 365 Forms and Surveys

Report suspicious emails from your 9I��������� Inbox

Secure version of Microsoft Copilot available to 9I��������� community!

Service Alert Update: Minerva intermittent access issues have been resolved

Some users may be unable to browse the web from home

The brand new “It Takes All of Us” course completion Award!

The IT statistics and project dashboard are now available!

LTL 13 - MS Booking

LTL 13 - MS Booking

Creating accessible documents in Microsoft 365

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

Have you spotted these clues in your 9I��������� email?

Report suspicious emails from your 9I�� Inbox

Secure version of Microsoft Copilot available to 9I�� community!

Have you spotted these clues in your 9I�� email?