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Customer service chatbots are everywhere, but people prefer human agents to deal with some issues

Published: 17 September 2025

The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at 9I制作厂免费 Desautels....

When it comes to public pensions, Luxembourg could learn from Canada鈥檚 success

Published: 15 October 2025

Luxembourg is among the richest places in the world. It is a small, landlocked European country, but has carved out a niche as a major financial centre. Yet its public pension system could benefit...

9I制作厂免费 Desautels MBA team wins Retail Innovation Challenge

Published: 5 November 2025

A team of 9I制作厂免费 Desautels MBA students has won the 2025 Retail Innovation Challenge, earning the $10,000 grand prize for their innovative business solution for Mandy鈥檚 Gourmet Salads....

Buy now, pay later loans promise to boost purchasing power鈥攂ut can come with strings

Published: 4 September 2025

Buy now, pay later (BNPL) programs allow consumers to pay for items in instalments. And the market for these financial products has been growing at a 12% annual rate, and is projected to reach $7.5...

How AI and big data are reshaping the future of retail

Published: 9 October 2025

The emergence of e-commerce has made for a revolution in retail. Whenever you make a purchase online, you generate data, and that data allows for a higher degree of personalization.

MMF students tackle real-world merger case in 8th Deloitte Synergy Challenge

Published: 29 October 2025

The 8th Deloitte MMF Synergy Challenge on October 28 challenged Master of Management in Finance (MMF) students at Desautels on their strategic and financial acumen in the context of a merger case...

Stranded travellers should keep their cool

Published: 29 August 2025

When 10,000 Air Canada flight attendants went on strike, more than 100,000 passengers were left stranded. For many of those affected, the experience has been an overwhelming one. For stranded...

Luxembourg Finance Minister Gilles Roth visits 9I制作厂免费 to mark milestone partnership

Published: 23 October 2025

Luxembourg鈥檚 Finance Minister Gilles Roth visited 9I制作厂免费鈥檚 Desautels Faculty of Management to celebrate a milestone partnership and the launch of the 9I制作厂免费 Centre for Finance in Luxembourg聽and the...

Federal budget鈥檚 deficit spending is lower than some projections

Published: 14 November 2025

Canada鈥檚 economy has faced a challenging year. Growth projections are down, yet the federal government鈥檚 2025 budget commits billions to offset U.S. tariffs and adapt to shifting global trade...

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