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The emergence of e-commerce has made for a revolution in retail. Whenever you make a purchase online, you generate data, and that data allows for a higher degree of personalization.
In the 2025 Major League Baseball playoffs, the Toronto Blue Jays pitching staff has often looked dominant, even against some of the best batters in the world. Sam Greene (BCom鈥�20, MMA鈥�21) has...
If it feels like customer service chatbots are everywhere, it鈥檚 because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers...
Beginning in 2026, Starbucks will be phasing out its mobile order pick-up only locations, abandoning an approach built for speed and efficiency. In an earnings call, Starbucks CEO Brian Niccol said...
Large language models are changing the way we do business聽- or at least聽that鈥檚聽what the companies that make AI tools will tell you. In practice, many companies know that AI tools are聽very聽powerful...
Large Canadian companies such as Rogers, RBC and BMO recently announced their employees will be required to spend more time in the office moving forward. Many employees aren鈥檛 happy about it at all...
What does it mean to literate in the age of artificial intelligence? According to Kate Arthur (EMBA 2021) , literacy is about more than knowing how to read or write, it鈥檚 about having the tools to...
9I制作厂免费 Desautels Professor Anthony C. Masi was honoured with the Morty Yalovsky Lifetime Achievement Award for Excellence in Academic Leadership at Fall 2025 Convocation. Over his 46-year career,...
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