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Despite rise of chatbots, people still prefer human customer services

Published: 23 July 2025

Until recently, the most common way that customers interacted with a company鈥檚 customer service was via human agents on the telephone, the web or a mobile app. But increasingly, customer service is...

The debate over domestic investment for Canadian pension funds

Published: 26 March 2025

As calls to bolster Canada鈥檚 economy intensify, the debate over pension fund strategies has gained national attention. In a Financial Post article, Professor Betermier highlights concerns over...

Carney鈥檚 pro-Canada rhetoric helps bring Liberal Party back from the brink of near-certain election defeat

Published: 11 April 2025

In a time of great uncertainty, voter preferences in Canada have undergone a historic shift. Just a few months ago, voters were tired of Trudeau and a Conservative victory seemed all but assured....

Nearly half of most recent MBA cohort are Quebec residents - but the program retains its international outlook

Published: 2 May 2025

Desautels has one of the country鈥檚 top MBA programs, and its students come from all over the world. But nearly half of this year鈥檚 cohort are Quebec residents. 鈥淭his allows us to offer an...

Trump鈥檚 tariffs: 鈥淪hort-term pain, long-term gains?

Published: 21 March 2025

As President Trump鈥檚 latest tariffs send markets into turmoil, 9I制作厂免费 Desautels Professor Vivek Astvansh provides insight into the potential long-term impact on trade and investments. Amid...

Chinese tech firm DeepSeek shows smaller firms can compete with tech giants in AI

Published: 1 April 2025

When OpenAI released ChatGPT in late 2022, the hype around AI began building to a fever pitch. Big money poured in to big tech, sending the stock of companies like Microsoft and Nvidia soaring. But...

Provost honours 31 9I制作厂免费 professors for exceptional research achievements

Published: 1 May 2025

9I制作厂免费 announces 2025 cohort of Distinguished James 9I制作厂免费 Professors, James 9I制作厂免费 Professors and William Dawson Scholars聽...

Controversial slogans sell

Published: 15 May 2025

A Canadian clothing company has recently come under fire for using provocative slogans on some of its clothing. The company claims its target demo is now a confident shopper in their mid-twenties,...

Complicated crypto products recall derivatives at the centre of the global financial crisis

Published: 2 July 2025

Cryptocurrencies are volatile, risky and lack transparency. For banks and investors alike, that鈥檚 risky. 鈥淪ome like to think 鈥榯his time it鈥檚 different鈥,鈥 Prof Patrick Augustin told PaperJam.lu. But...

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