Medical Documentation

We recommend asking your medical professional to fill out our Referral Form.

All submitted medical documentation other than our referral form must meet all the following criteria. Incomplete, vague, unverifiable, or falsified documentation will not be accepted.

1. Official Letterhead & Contact details
   • Must be on the official letterhead of the licensed medical professional or recognized clinic.
   • Letterhead must include the provider's name, address, phone number, and email.
2. Diagnosis
   • Must include a clear diagnosis or clinical description of the condition, as assessed by the medical professional.
   • A diagnosis alone does not guarantee academic accommodations. Accommodations are based on the functional impact of the condition and the student's current barriers to academic success.
3. Impact on Academics
   • Documentation must explain how the diagnosed condition currently affects your academic performance (e.g, concentration, attendance, ability to meet deadlines).
   • Medical notes must describe the functional impact, not recommend specific academic accommodations. Determining appropriate accommodations is the responsibility of the university's accessibility office. Professionals provide medical evidence, institutions translate this into accommodations.
4. Signature and Credentials
   • Must include the medical professional's full name, professional designation, license number, and signature.
   • The professional must be authorized under (Professional Code) and/or licensed to practice in their jurisdiction.
   • We accept:
     • Handwritten (wet ink) signatures
     • Secure digital signatures via recognized platforms (e.g, DocuSign, Adobe Sign, or official electronic medical record systems)
   • We do not accept:
     • Types names without a secure digital signature
     • Scanned images of signatures pasted into a document
     • Unsigned documents
5. Date of Assessment
   • Must indicate the date(s) of clinical assessment or treatment relevant to the current academic concern.
6. Language
   • Must be submitted in English or French.
   • If the original document is in another language:
     • Submit the original AND
     • A certified translation by a professional translator (machine translations will not be accepted)

Proof of Previous Accommodation

Official proof of your prior accommodations must include:

A letter or official document from your previous institution's accessibility office, confirming:

• That you were formally registered for accommodations
• The type of accommodations you received (e.g, extended time on exams, flexible deadlines)
• The duration or academic period of the accommodations

The letter must:

• Be on institutional letterhead
• Include the name and title of the staff member issuing it
• The type of accommodations you received (e.g, extended time on exams)
• Be signed (handwritten, or secure digital signature accepted)

If the documentation is not in English or French, a certified translation must be included.